Although tracking last-mile deliveries has many advantages, there are a number of issues that must be resolved. Among the main obstacles to last-mile delivery tracking are:
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Limited visibility: Seeing delivery routes and traffic patterns clearly is one of the main obstacles to last-mile delivery tracking. As a result, it might be challenging to guarantee on-time delivery and provide precise delivery time predictions.
Communication problems: Problems with last-mile delivery tracking can also arise from poor communication between dispatchers and delivery vehicles. Delays or other problems may arise if drivers are unable to obtain real-time information or if there are communication failures.
Technical problems: Network failures and software bugs are two common causes of last-mile delivery tracking system problems. These problems may make it difficult for delivery services to get real-time data, which may cause delays or erroneous arrival predictions.
Security issues: Tracking last-mile deliveries raises security issues as well. Cyberattacks and other security risks must be avoided when it comes to customer data and other sensitive information.
Cost: Last mile delivery tracking system implementation can be costly, particularly for smaller companies that do not have the funds to invest in the infrastructure and technology required.
Last but not least, tracking last-mile deliveries might be difficult due to client expectations. Consumers can be disappointed if they don’t receive correct information regarding their delivery and would anticipate real-time updates.
Last Mile Delivery Tracking Solutions
GPS tracking: Real-time tracking of delivery trucks and parcels is possible with the use of GPS technology. This makes it possible for delivery services to keep an eye on their fleet, plan the best routes, and provide clients precise arrival predictions.
Mobile apps: Drivers can receive real-time traffic and route modification alerts via mobile applications. This enables them to modify their itineraries and routes, perhaps leading to higher rates of on-time delivery.
Enhanced communication: Last mile delivery tracking depends on drivers and dispatchers having effective communication. Delivery businesses can make investments in technology that allows dispatchers and drivers to communicate in both directions, such as phone calls and instant messaging.
Software that runs on the cloud: This type of software may give delivery organizations a centralized platform to manage all aspects of their business, including tracking last-mile deliveries. This can lower expenses, increase efficiency, and simplify processes.
Smart lockers: For clients who are unable to accept their items in person, smart lockers might offer an alternate delivery method. These lockers may be positioned in handy spots and accessible using a code or smartphone app.
Blockchain technology: With the use of blockchain technology, last-mile delivery tracking may be made transparent and safe. By enhancing transparency, lowering the possibility of security breaches, and preventing fraud, this technology can assist.
Advantages of Last Mile Monitoring
Better customer experience: Last mile tracking gives consumers more visibility and control over their delivery by enabling them to track their shipments in real time. Increased client loyalty and satisfaction may result from this.
Enhanced effectiveness: By optimizing their delivery routes and timetables using last mile tracking, delivery organizations may cut down on the time and expenses related to last mile delivery.
Decreased delivery mistakes: Missed deliveries and package theft are two examples of delivery faults that may be lessened with the use of last mile tracking. This may contribute to raising the delivery service’s general dependability.
Better use of resources: Delivery businesses may make better use of their resources, including workers and delivery trucks, by tracking their cars and goods in real-time. Costs can be cut and operational effectiveness can be raised by doing this.
Improved visibility and control over the whole supply chain, from the warehouse to the client, is possible with last mile tracking. This can save expenses and increase the efficiency of the supply chain.
Technologies for Tracking Final Miles
The following are some of the last mile delivery tracking systems that are often employed in the sector:
GPS tracking: Real-time package and delivery truck tracking is made possible by the widespread usage of GPS (Global Positioning System) technology. arrival firms can keep an eye on their fleet, plan the best routes, and provide clients precise arrival predictions thanks to GPS monitoring.
RFID tags: Throughout the supply chain, shipments may be tracked using RFID (Radio Frequency Identification) technology. At several checkpoints, RFID tags may be read to provide real-time updates on the location and status of packages.
Barcodes: Barcodes may be read at several stages of the delivery process and are commonly used for package tracking. Barcodes enable delivery businesses to give consumers precise delivery estimates by giving real-time data on the location and status of packages.
Mobile apps: Drivers can receive real-time traffic and route modification alerts via mobile applications. This enables them to modify their itineraries and routes, perhaps leading to higher rates of on-time delivery.
Electronic logging devices: Commercial drivers’ hours of service are monitored by means of electronic logging devices, or ELDs. ELDs can offer real-time data on driver location and activity in addition to assisting in ensuring that drivers are adhering to federal requirements.
Internet of Things (IoT): By utilizing sensors and networked devices, IoT technology may be utilized to track and monitor deliveries. Real-time data on package location, temperature, and other delivery-impacting elements may be obtained via IoT devices.
Use examples
The following case examples highlight the advantages of final mile delivery tracking:
Amazon: Amazon is a well-known online store that offers real-time information on shipment status and location using cutting-edge last-mile delivery monitoring technologies. With the use of mobile apps, GPS monitoring, and other technology, Amazon has created its own internal logistics network that optimizes delivery routes and times. Amazon has been able to lower prices and expedite deliveries by utilizing these technologies, which has helped the business stay competitive in the saturated e-commerce market.
UPS: To enhance its operations, UPS, a worldwide package transportation and logistics corporation, has used many last-mile delivery tracking systems. UPS tracks parcels using RFID tags as they travel through its logistics network, giving real-time data on the location and condition of the items. Additionally, the business optimizes its delivery routes and timetables using GPS monitoring and mobile applications, which helps to shorten delivery times and raise customer satisfaction.
Domino’s Pizza: Using last-mile delivery monitoring systems, Domino’s Pizza, a well-known pizza delivery firm, has improved delivery accuracy and timeframes. Domino’s optimizes its delivery routes and timetables with the use of GPS tracking and mobile applications, which has decreased delivery times and raised customer satisfaction. Additionally, the business has created an internal delivery tracking system that offers real-time data on the location and status of packages.
DHL: To enhance its business processes, the international logistics conglomerate has included last-mile delivery tracking technology. DHL optimizes its delivery routes and timetables by utilizing a variety of technologies, such as GPS tracking, smartphone apps, and Internet of Things sensors. Additionally, the business has created a proprietary internal logistics platform that offers real-time status and location updates for packages. DHL has been able to keep its competitive advantage in the logistics sector by utilizing these technologies to expedite deliveries and save expenses.
